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Refund & Cancellation Policy

Refund & Cancellation Policy
A 50% non-refundable deposit is required at the time of booking to secure your date and performer.
Cancellations
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If you cancel 7 or more days before the event, you will receive a refund of any remaining balance (excluding the deposit).
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If you cancel less than 7 days before your event, no refund will be issued.
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In the rare event that Big Apple Magic Company must cancel, you will receive a full refund, including your deposit, or the option to reschedule.
Rescheduling
We understand life happens! You may reschedule your event (subject to performer availability) at no additional charge if you contact us at least 7 days prior to your scheduled date.
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